Ipswich: 01473 396650

Stowmarket: 01449 860650

Sudbury: 01787 860650

Colchester: 01206 433950

Bury St Edmunds: 01284 220950

Aldeburgh: 01728 490650

Diss: 01379 210650

Felixstowe: 01394 470650



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Your Independent Carpet & Upholstery Cleaning Specialist.

Proudly Serving Suffolk & North Essex



You've come to the right place. ProClean offer tailored Carpet and Upholstery Cleaning solutions to suit your needs. From cleaning single bedrooms, to three-piece suites; hotels to vast offices – we have all angles covered. Whether you're moving in or moving out, spring cleaning or you're having trouble with a stubborn stain – ProClean are here to help. Call today to book a FREE no-obligation pre-cleaning inspection and quotation. 

The importance of a pre-cleaning inspection.


There are a number of factors that should be taken in to consideration when determining the most effective method of cleaning for the job in hand. Identifying the Fibre type and construction being two of the most important. For example, a natural fibre carpet -  such as wool, would need to be approached differently to that of a synthetic carpet. Wool, though hard-wearing and great at repelling everyday soil - due to its natural layer of protection, could quite easily suffer irreversible damage from the incorrect use of cleaning agents and/or cleaning method. A pre-cleaning inpection allows us to select the safest and most effective cleaning method everytime. During the survey we will also look at factors such as soiling levels, carpet age and cleaning history. This information will also assist us in determining how best to treat your carpets, ensuring you receive the best results possible.




From stain removal, to fibre or fabric protection treatments, to maintenance cleaning - ProClean have a cleaning solution that's right for you.


For your peace of mind, ProClean carries full Public Liability & Treatment Risks insurance and works in accordance to the ANSI/IICRC S100 (Professional Cleaning of Textile Floor Coverings) standard. So you can rest assured that when you choose ProClean to undertake your cleaning project, you are in good hands.



Did you know that clean carpets help keep the air in your home healthy too?


Cleaning your carpets doesn't just make them look and smell better. It helps to keep your home healthy too. Research shows that with well cared for carpets, your home will have ten times less airborne dust and allergens than homes with hard flooring.  


If you have allergies to dust mites or pet dander this is great news. 


If you would like to know more about any of our services, or for a free no-obligation quotation contact us today.



ProClean is an independently-owned and run company based on the outskirts of Ipswich – Suffolk. We proudly serve a radial area of, approximately, 30 miles. This includes, but is not restricted to the Towns and surrounding Villages of :- Bury St. Edmunds, Colchester, Diss, Aldeburgh, Stowmarket and Sudbury. Though we do cover a relatively large area, you can be assured that we offer the unrivalled levels of service, competitive pricing and value for money that you would expect from an independent firm. Unsure if we operate in your area? Please contact us today and we will be happy to assist you.


Your local Professional Carpet & Upholstery Cleaning company.


Cleaning and protection services from the Carpet and Upholstery care experts.


Proclean East Ltd use the latest equipment, cleaning methods and cleaning agents to provide you with high quality professional cleaning.  


We are committed to providing an excellent service. As your local professional carpet cleaners, we want you to know that you can turn to Proclean for all your Upholstery and Carpet cleaning needs.



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Carpet Cleaning Methods

Many carpet manufacturers recommend professional 'Hot Water Extraction' cleaning as the most effective carpet cleaning method at providing a safe deep clean.


Although there is an industrial steam cleaning process , in the context of carpet cleaning, "steam cleaning" is, in fact, Hot Water Extraction cleaning, professionally known as HWE.


The high temperatures from actual steam could damage synthetic carpet fibres and change the carpets characteristics, as these are set with heat during the manufacturing process. Natural fibre carpets, such as wool, could shrink, whilst Velvet-piled and Berber carpets could become fuzzy - this is known as pile-burst. Hot Water Extraction uses manual thermostatic-controlled heat to ensure that your carpets are never exposed to more heat than necessary.


The process of hot water extraction begins with pre-conditioning. Alkaline or acidic cleaning agents are sprayed into the carpet, then agitated with a grooming brush or an automatic scrubbing machine and left a short time to dwell, breaking down the soil. Next, a multi-purpose cleaning tool - known as a wand - passes over the surface. This tool forces a rinsing solution through jets at high-pressure, helping to dislodge and further agitate the soil deep within the carpet, but also to rinse - leaving the carpet free from cleaning agents that left unrinsed, could lead to rapid re-soiling or worse still - permenant damage.


Simultaneously, the wand extracts the soil, cleaning agents and much of the moisture from the carpet using powerful vacuums, leaving your carpet clean, neutralised and with a large percentage of the moisture removed.  If an alkaline cleaning agent is used to pre-spray a carpet, a mild acidic solution will be used as a rinsing agent to restore neutral fibre pH, and visa versa.


The Hot Water Extraction method is applied in most domestic settings where a deep clean is required.

Hot Water Extraction Method

Encapsulation/Bonnet Method

The process of Encapsulation/Bonnet Cleaning begins with applying a special cleaning agent on to the carpet. A rotary buffer machine then works in the mixture. This industrial machine resembles a floor buffer, with an absorbent spin or oscillating pad that attracts soil and is rinsed or replaced repeatedly.


To reduce pile distortion, the absorbent bonnet is kept well-lubricated with cleaning solution. The bonnet pads are turned/rinsed/changed repeatedly as they collect the soil.


When there is a large amount of soiling in the carpet, extraction with a wet process may be required additionally.  Only a small amount of water is required with Encapsulation/Bonnet cleaning and is therefore referred to as a LM (low-moisture) clean.

This method is most effective on very-low profile carpets and/or carpet tiles and so is most often applied in a commercial environment. Using this cleaning method, the operator is able to clean large areas of carpet at a much faster rate than that of Hot Water Extraction and due to its low-moisture application, drying times are also much faster – ideal for offices, communal corridors, reception areas etc. The cleaning agents adopted during this process are 'self-neutralising', thus removing the need for rinsing.


Though the most common commercial cleaning method, Encapsulation/Bonnet Cleaning can also be applied in a domestic setting where a light 'maintenance' clean is sufficient in acheiving satisfactory results.

Contact Proclean east ltd ipswich colchester carpet cleaning

Would you like to see examples of our cleaning services? Please feel free to take a look at The Gallery.